Kitchenware
Kitchenware Direct Increases Sales 917% with NetSuite’s Web & Mobile Shopfront. Bista
Solutions has a number of years of expertise in analyzing the requirements of Netsuite retail
management ERP software industry and developing applications to meet their business
retail management ERP needs.
The Challenge:
- Poor integration between MYOB, an inventory system, a POS & credit card terminal.
- Costly full-time IT support.
- Maintaining multiple websites with separate branding.
- Order dispatching errors due to manual processing.
- Low mobile device conversion rate.
The Solution:
- Threefold sales growth to $5M turnover in the first year.
- Full visibility of 6,000 different stock-keeping units.
- Order fulfilment error rate down from 2% to 0.2%.
- Increased smartphone conversions 5 times.
- Saves $150K yearly over cost of running a non-integrated ecommerce solution.
The Impact:
- Based in Perth, Australia.
- Using NetSuite SuiteCommerce, Advanced Inventory, CRM Site Builder and ERP.
- Switched from MYOB, a POS system, an inventory system and a credit card transaction terminal.