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Suitable Tech

 

Suitable Tech, a US-based technology company are experts in building superior remote presence solutions to connect people together all over the world. Recently Suitable Tech have developed “Beam” as the robotic product which delivers their mission of easily connecting people from distance.

The Challenge:

Below are the critical challenges that were facing Suitable Tech before they met Bista Solutions

  • Suitable Tech had difficulty managing manufacturing process, tracking serials numbers of their products.
  • Another challenge was to manage the warehouse system and mainly it was becoming very painful to handle the return orders (RMA) in the warehouse.

The Solution:

Here is how Bista Solutions Helped Suitable Tech to overcome the challenges

  • Bista Solutions implemented Open ERP solution – “Odoo” and customized the manufacturing module by developing a feature of serial number tracking.
  • Bista integrated Thermal Printer with Odoo ERP to print serial numbers.
  • Developed the return merchandise authorization (RMA) Module.
  • To simplify the shipping process, Bista Integrated FedEx shipping with Odoo.

The Impact:

What was the Impact on Business after Project Implementation?

  • After Bista’s customization of the manufacturing module it was easy for Suitable Tech to manage the regular manufacturing of products.
  • The best part of the implementation for Suitable Tech was that now they are able to quickly locate and track the products using the serial number and print them easily using a thermal printer.
  • Suitable Tech is more organized than before. There is an observable improvement in their employee’s productivity.
  • The warehouse module and integrating it with FedEx helps them to achieve hey achieved good hold on product shipping by automated Tracking of shipping order status and managing warehouse smoothly .