Overview
Persephone.io is a voice and unified communications solution provider, with a unique suite of integrated services. If you need an advanced, dynamic, and instantly scalable phone system, we can custom fit a package that’s ideal for you. Reliable telecommunications are vital to the operation of your business. With over eight years of experience in hosted telecom, our unique approach and exemplary service allows us to provide solutions that are simple and affordable.
The Challenge:
As a company specializing in telecommunications, Persephone.io knew finding a good ERP system was going to be tough. Their larger competitors spent millions of dollars in development, testing, customizing bits and pieces of their systems, and keeping dedicated staff on hand for maintenance. Even with all of that, most of their systems did not even work well together- just ask anyone who has ever worked at a large telecom! And same were the challenges we were facing.
The Solution:
With Bista Solutions and Odoo, we were able to limit our initial investment as we started and slowly customize the system. We use it for everything from Quoting, Billing, CRM, Project Management, Billing, Accounting, Mass Mailing, Drip Campaigns, Human Resources, Surveys and more. Odoo has done an amazing job of balancing the open source aspect with paid support so that the developer community is thriving and there are thousands of free “apps” and upgrades that can be installed.
The Impact:
We looked at almost everything out there including SalesForce, SAGE, ConnectWise, QuickBooks, Acumatica, Dynamics, and NetSuite. Over 3 months of demos, partial implementations, and willingness to spend the money resulted in the realization that NONE of those systems allowed us to do everything we wanted to do with all of the customizations. Odoo is a tiny, tiny fraction of the price for maintenance and upkeep and when you factor in your savings, an upfront investment with Bista to get the system where you need it is a “no-brainer.”
