What is Omnichannel Retail ERP?
Omnichannel Retail ERP is an ERP system that is integrated with an omnichannel retail backend to centralize and streamline data in a way that supports internal business operations and workflow. Retail ERP synchronizes and automatically updates the data on all sales platforms as well as on devices that serve buying process.
With Omni-channel retail ERP, you can solve the complexity of managing different sales channels. It offers a solution where you can manage all different channels at one place. Retail omni-channel ERP offers a one-stop solution to manage and update data on all platforms at one place, thus increasing operational productivity.
Benefits of omnichannel retail ERP for online-to-offline stores
By integrating omnichannel retail ERP with online-to-offline stores the unity and synchronization of data is created. Any changes or updates in data will be automatically updated and synchronized on all channels. Here are some of the benefits of omnichannel retail ERP:
1. Reduce Inventory Cost
Omnichannel retail ERP provides real-time inventory management and helps to manage the exact amount of stock required in the warehouse. It supports the retailers to keep track and control the quantity of products & overstocking.
2. Increase in Productivity
The omnichannel ERP limits human involvement and automates most of the tasks like sales orders, invoices, PO, tracking and shipping, etc. thus results in decreasing the task completion time and increases productivity.
3. Minimum Data Entry
The main feature of omnichannel retail ERP integration is to synchronize and automate all channels. Whenever data is updated or any transaction takes place, omnichannel retail ERP automatically updates and manipulates the rest of the information related to that transaction.
4. Increase In Customer Satisfaction & Retention Rate
Omnichannel retail ERP has quickly responsive features which increase customer satisfaction on both online and physical stores. Omnichannel ERP also allows shoppers to keep track of their orders. It enables retailers to increase their retention rate by sending digital advertisements to their customers via omnichannel ERP.
5. Real-Time Reports
With omnichannel ERP you can access to real-time reports and can easily export reports on daily bases. These reports provide the database which is essential for forecasting and demand generation.
6. Better Business Management
Regardless of multiple SKU’s your store might have and various transactions through different sales channels, you can save a lot of time by automating the repetitive tasks. Omnichannel retail ERP offers one integrated solution for you all the stores online-to-offline. It helps to manage your all the stores at different locations at one place.