Odoo Support Pack with Live Support

Application Support

Odoo Application Support

User Training

Bugs Fixing

Resolving Errors

Change Requests

ERP Upgrades

IT Infra Management
(Self/Cloud Hosted)

24/7 Server Monitoring (Odoo + Database)

Security Patches Update

Database Monitoring

Resource Modification based on Usage

Vulnerability Scanning

Uptime Monitoring

Accounting Health Check

Financial Reports Validation

AR / AP + GL matching

Inventory + GL matching

Accounting Training

Accounting SOPs

Review Accounting Master Data

Bank Reconciliation Check

Overall GL Analysis


With Bista Solutions’ comprehensive Odoo support Pack, you get more than just a safety net. Our team provides 24/7 support with
live support during U.S. business hours, so you are fully covered.

Odoo Support Packs cover almost every app support. You don’t need to hire multiple specialist, buy one support bundle and get support from specialists for all of your Odoo Apps.

Bista Solutions is a leading Odoo Gold Partner and a 6x winner of Odoo Best Partner across North America. Our specialty lies in
providing ingenious business solutions and support services to a wide range of enterprises.

Odoo Support Pack Options

6 Month Support Pack

200 Hours

Application Support

IT Infra Management

1 Year Support Pack

350 Hours

Application Support

IT Infra Management

Accounting Health Check

* Customers can use some support hours for small changes Requests *

* Custom bundles are available based on individual customer's needs *


Customer Testimonials

FGD Glass Solutions
Industry: Architectural Glass Manufacturing & Distribution
Location: Suwanee, Georgia, USA

Just wanted to drop a quick line to say thank you for all your efforts [….] you have been prompt in responding to our many support requests. [The team is] always eager to help and informative with instruction when needed.”

Derek Lindeborg (Owner)

Southern Hunt Club & Buck Gardner Calls
Industry: Sporting Goods
Location: Memphis, Tennessee, USA

“The [Bista] team is very responsive to our requests and we typically have a proposed solution within 24 hours. The Bista team has done a good job understanding our particular issues and crafting custom tailored solutions.”

John Dicken III (Director of Operations)

Selkirk Signs
Industry: Promotional Products
Location: Calgary, Alberta, Canada

“Also want to make a quick mention of the support team […they] have done a commendable job in making sure our tickets are handled in [a] timely manner and they are very easy to work with.”

Subhrajeet Sabhapandit (IT Manager)

Reinhausen Middle East FZE
Industry: Promotional Products
Location: Dubai, United Arab Emirates

“Since [we’ve started] working with the team of Mr. Pradeep […] we’re receiving quality replies on time and we’re really enjoying working with him and his team. I want to thank Mr. Pradeep and his team for [their] ongoing support.”

Ralf Klinger (Technical Field Service Manager)