Waterworld USA Streamlines Manufacturing & Shipping with Odoo ERP and Bista Solutions
A Bista Solutions Case Study
Overview
- Company Name: Waterworld USA
- Location: Missouri City, Texas, USA
- Industry: Water Filters / Wholesale
- Implementation Partner: Bista Solutions Inc.
- Modules Implemented: Sales, Purchase, Inventory, Manufacturing, Accounting, Quality, Shipping Integration, Authorize.net
About Waterworld USA
With over 25 years of experience, Waterworld USA is a trusted leader in the water treatment and purification industry. Headquartered in Missouri City, Texas, the company specializes in designing and manufacturing a wide range of water treatment systems and components—serving residential, commercial, and industrial markets.
From reverse osmosis systems to water softeners and vital parts and accessories, Waterworld USA ensures clean water solutions tailored to every need. Their mission extends beyond manufacturing: they continually innovate water treatment techniques and work to educate the public on water quality and safety.
The Challenge: Outgrowing a Legacy ERP
Prior to Odoo, Waterworld USA relied on Microsoft GP, a legacy ERP system that was functional but outdated. While it had supported their needs in the past, the system no longer aligned with the company’s growth trajectory or operational complexity. Upgrading to a more robust enterprise version came with a steep price tag, prompting the team to consider other solutions.
Key pain points included:
- Lack of flexibility and modern functionality
- Limited scalability for growing operational needs
- Difficulty generating real-time reports, particularly for manufacturing
- Challenges integrating with logistics and payment systems
The need for a modern, integrated ERP became increasingly clear.
The Transition: From In-House to the Right Partner
Initially, Waterworld USA engaged directly with Odoo’s in-house team to implement the platform. However, when core requirements like custom MRP reports and shipping integrations proved challenging, they realized they needed an implementation partner with deep technical expertise and a hands-on approach.
That’s where Bista Solutions entered the conversation.
With a reputation for delivering complex Odoo deployments across industries, Bista Solutions stood out as the right fit. Their ability to understand technical requirements, customize solutions, and support go-live with both remote and onsite collaboration sealed the deal.
Implementation Highlights: A 360° ERP Rollout
Scope of Work
- Modules Implemented: Sales, Purchase, Inventory, Manufacturing, Accounting, Quality
- Key Integrations: ShipEngine (LTL carrier), Authorize.net (payment gateway)
- Project Duration: Roughly 3 to 4 months
- Implementation Method: Fully remote, with 2 days of onsite support for go-live
Key Deliverables
- Shipping Integration: Direct LTL carrier connectivity through ShipEngine
- MRP Reporting: Customized manufacturing reports tailored to operational needs
- Payment Gateway: Seamless Authorize.net integration for card processing
- Training: Functional training provided throughout the 2–3-month implementation period
These enhancements brought Waterworld’s sales, logistics, manufacturing, and finance operations into one unified system.
Challenges & Triumphs
While Odoo’s flexibility was a game-changer, certain requirements, particularly the LTL shipping integration and custom MRP reporting, demanded a partner capable of in-depth customization. These hurdles were the very reason Waterworld USA transitioned from Odoo’s in-house team to Bista.
Bista’s team worked closely with Waseem (New Operations & Systems Manager) and his team to deliver a solution tailored to their processes, ensuring that every feature functioned as intended. From shipping workflows to complex report generation, the system was adapted to support both day-to-day tasks and long-term strategy.
Results: A System Built for Scale
Waterworld USA now operates on a modern, flexible ERP platform that reflects the full scope of its manufacturing and wholesale business. With key operations streamlined and manual work reduced, the company is well-positioned for continued growth.
Post-Implementation Outcomes:
- Unified operations across departments
- Streamlined order processing and inventory control
- Real-time manufacturing visibility through customized MRP reports
- Simplified shipping processes with direct LTL integration
- Secure, automated payment handling via Authorize.net
The transition has enhanced operational efficiency, improved internal workflows, and provided a scalable system for future expansion.
Client Feedback
Waterworld USA has expressed clear satisfaction and trust in Bista’s team. Their confidence in the partnership is evident in their ongoing engagement and positive internal feedback throughout the implementation process.
“We appreciate the support from the Bista team during our transition to Odoo. The process went smoothly thanks to your professionalism, quick responses, and teamwork.” – Waseem Abushaaban