CRM for Education institute/ MBA / Schools / colleges / Universities /
Automated Communication via Email, Phone, Chat, SMS Text Messaging:
Bista Education CRM has one of the most powerful feature of communicating automatically as per schedule by the user/client/lead.
The Dormancy Module which includes the tools such as Email, SMS etc which has an impressive ability to facilitate communication via all of these different tools with the student as well as with the lead manager/lead handler.
Automatic Communication with Students in Education CRM.
Education considered to be one of the most important part of any human being and for education MBA or other institute, creating a lead and converting it into a student might be a difficult task because of the options available with the students from different colleges and universities for large number of course. The only way of managing your student properly is that a lead handler or a sales manager should properly follow – up on every stage the cycle of every student. We all know for different course there are different cycles to be follow one example is here:
- Incoming call/ Outgoing call / email inquiry etc. by the student for the course.
- Getting details of the courses.
- Application for the admission form
- Form Submissions
- Call for the entrance examination
- Call for second round of interview.
- Selection phase
- Admission Phase
- Payment of fees
- Balance fees payments if any.
- Enrolment by the student in the institute
- Providing the study material & thereby providing other services to Students.*
*(Cycle can be changed as per the processes)
Bista education lead management/student management software provide you to have a list of your business processes incase of student enquiry till the fees payment with predefine time of follow up, through email and sms to the students which act as important automatic reminder with respect to the student management, the lead nurturing, proper follow up which allow you to reduce the chances of loosing the lead. The same also allow you for better student management when there are many enquiries when campaign, advertisements and other activities on the services & courses offered by education institutes
Email & SMS can be predefine & personalize at every stage and can be sent to the students. Also Highly personalized e-mail communications can be easily automate as part of campaign management using sophisticated rules and work flow routing.
Dormancy Module make it easy for marketing and sales to track the status of all sales leads, with proper time to time follow up with high chances of closing the lead.
A screen shot of the Education CRM is below for your perusal. For more technical specificaiton and functional demo of this tool you can mail us on firstname.lastname@example.org