Easy Process of Returning Products in Odoo


RMA stands for “Return Merchandise Authorization.” It’s basically a feature of Returning Products and Goods which have already been sold.  Returning products in Odoo is kind of the agreement from the supplier to the customer for the exchange, return and refund of the Product.

Let us understand How RMA Module works in Odoo ERP Application

Login and go inside the sales menu, Click on RMA and create a return order

RMA-Module

• While creating Return Order you need to select the Return type depending on whether you need to Repair the product, need to exchange or you need a credit refund.

RMA

• Let us take the example of “Repair” RMA and Confirm the Return Order

RMA-Return

• After confirming, an incoming shipment will be generated. You to process the incoming shipment by Scanning and Receiving the product

Barcode Scanning

Barcode-Scanning

Product Receiving

RMA-Confirm

• To receive products, go into the quality control location and you will find the product.

RMA-method

• We need to transfer product from Quality Control to Repair Location.

RMA-Process

• Under Manufactring ———> Repair Orders

A Repair order is generated, confirm the repair order and process it to create a Delivery Order

RMA-Repair

• Click and Create Delivery Order

RMA-Delivery-Order

• Delievery Order is sucessfully Generate and After Repair the product is shipped back to Customer

RMA-Repair

Thank you !

If you have any questions or would like to implement Odoo for your business, you can reach us at sales@bistasolutions.com.

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3 Comments on "Easy Process of Returning Products in Odoo"

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Matthew Starzewski
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Matthew Starzewski
4 years 29 days ago

Is this RMA App available for Odoo 8.0? It doesn’t appear to be listed in the Odoo Apps store at https://apps.openerp.com/apps/

Charlaar Chdall
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Charlaar Chdall
3 years 5 months ago

This is a topic that’s close to my heart… Many thanks!
Exactly where are your contact details though?

Dino Langler
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Dino Langler
3 years 5 months ago

I every time spent my half an hour to read this webpage’s posts every
day along with a cup of coffee.

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